How do I look after my trampoline?

Trampolines naturally get a lot of wear and tear just through everyday use, so it is important to look after them and following the guidelines laid out in the instruction manual will help you do this.

Protect them from the elements using a trampoline weather cover.  Not only will this stop the trampoline getting wet, which can lead to rust and rot over time, but it also protects from the damaging effects of UV rays from the sun.  In addition, securely tie down your trampoline to avoid damage in high winds.

Ensuring the correct use of the trampoline will also help to prolong its life and limit damage; e.g. ensuring that shoes are not worn when jumping will significantly help increase the life of the trampoline bed and avoid it getting ripped or cut.

Spare parts are easily obtainable, so regularly check the trampoline bed, springs, pads, enclosures etc. for signs of wear or degradation, replacing as necessary.

What should I do with my trampoline in winter?

If you have the time and the room to take your trampoline down and store it indoors, then this is definitely the best way to prolong the life of your trampoline and keep it safe over winter. 

If it is being packed away in a garage or out building then ensure it is well covered to protect the fabric elements of the trampoline, such as the bed and pads, from mice that can chew and damage fabric parts of your trampoline.

Trampolines are made of very durable materials, so it is perfectly feasible to keep your trampoline set up outside.  To store your trampoline outside you should:

• Take down the safety enclosure and lay it flat on the trampoline bed.
   
• Your trampoline frame will be galvanised so should not rust, however it can be a good idea to spray all the metal joints with WD40 to help repel water and avoid them sticking, then spray WD40 onto a cloth and rub the frame/legs down to provide additional protection.  It is a good idea to repeat this every month throughout the life of the trampoline.*
   
• Smear a small amount of petroleum jelly around where the spring hooks into the frame, to keep them lubricated.  This is also a great cure for squeaky springs.
   
• Cover the trampoline with a well fitted, well secured weather cover.  This should cover the whole of the bed and the collapsed safety enclosure, protecting both from the elements.
   
• Securely tie down the trampoline with an anchor kit to prevent damage during high winds.
   
• If it snows, then brush standing snow off your trampoline as soon as is possible to reduce the weight and avoid water ingression when the snow thaws.

*Avoid getting WD40 on the pads or jump bed as this may damage the material – only apply to exposed metal work.

Before you first use your trampoline after the winter, always thoroughly inspect all of its parts to ensure that they are in good condition, replacing any parts that need it.

Do your trampolines comply with safety standards?

Absolutely; all of our trampolines carry the CE safety mark and are EN 71 compliant.  Some have undergone additional testing and have received certification in the form of GS & ASTM International marks.

CE Safety Mark

The CE Mark is mandatory for all products sold in the European Economic region.  The CE mark indicates that a product conforms to the legal requirements laid out in the European Union (EU) Directive with respect to safety, health, environment, and consumer protection. 

All products sold within the EU must carry the CE mark or they cannot be sold.   Each EU country inspects equipment and documentation to make sure that a product conforms as required.

EN 71

This is European safety standard for toys, compliance to which is a legal requirement for all toys sold within the European Union.

GS Mark

The GS Mark is a voluntary certification and demonstrates compliance with the German Safety of Equipment Act, with only those products which fall within the scope of the act eligible to bear the GS Mark.

Independent product testing is completed by specific labs which are accredited by the Zentralstelle der Länder für Sicherheit-ZLS (Central Office of Safety of the German Länder). The GS Mark can only be awarded by ZLS notified certified bodies. Likewise, the product production process must be audited by the certification body.

As the GS certification evaluates a representative sample of the product, there is a high acceptance of the GS Mark throughout the EU.

ASTM International

The American Society for Testing and Materials (ASTM) is an international standards organisation that develops and publishes technical standards for a wide range of materials and products.

Compliance to these standards is not compulsory and is not enforced.

Do your trampolines come with a guarantee?

All Rebo trampoline frames are covered by a 10 year guarantee.

The trampoline springs and bed are covered by a 5 year guarantee.

All safety enclosures are covered by a 12 month guarantee.

Our DUO Tech & 4.5ft Trampolines are covered by a 12 months guarantee.

All guarantees offered cover instances of corrosion or defect within the guarantee period.  They do not cover damage caused through misuse or use in any other way other than directed in the instructions.

Are your trampolines easy to put together?

Yes; it is advisable the two people carry out the assembly due to the bulky nature of some of the items involved.

The total time it should take to assemble is 1 hour; allow 15 minutes to read the instructions thoroughly, 25 minutes to build the trampoline and 20 minutes to assemble the safety enclosure.

All the tools you need to build our trampolines are included within the box, so you will not need top purchase any additional items.  The tools include a small spanner to tighten nuts and bolts and a spring tool to help stretch the trampoline bed and attach the springs.

Can adults use your trampolines?

Yes; all of our trampolines from 6ft upwards have a maximum recommended weight of 100kg (approx. 15st 10lbs), so can be used by most adults. 

However, it is recommended that adults only use trampolines above 8ft in diameter to allow sufficient room when using the trampoline.

Our 4.5ft trampoline has a maximum weight of 60kg (approx. 9st 6lbs) and is only recommended for use by children.

Do I need a safety enclosure?

Safety Enclosures help protect the jumper by preventing them accidently bouncing off the edge of the trampoline and stopping the act of jumping off to dismount.

We always recommend that you enjoy your trampoline with a safety enclosure to ensure all jumpers are as safe as possible.  It is for this reason that all Rebo trampolines come with a Safety Enclosure as standard.

Can more than one person at a time use a trampoline?

Trampolines can sustain any weight up to their maximum capacity; however at Rebo Trampolines we do not advocate more than one person using a trampoline at once.

75% of all trampoline accidents occur when there is more than one person on the trampoline, with the smallest (and therefore lightest) person on the trampoline five times more likely to be the one who is injured.

For more information on safety, see our Trampoline Safety Guide

Can I get spare parts for my trampoline?

Absolutely; at Rebo we maintain a good stock level of all parts of the trampolines we sell. 

Our trampolines come with lengthy guarantees as we are confident that you will enjoy many years of hassle free enjoyment; however, in the unlikely event that you need a replacement part we can help.

If you cannot find the part you require on the website itself, you can always contact us for assistance.

My garden slopes, can I still have a trampoline?

Certainly; if your garden has a gentle slope then you may be able to operate the trampoline without any adaptation of your trampoline of garden.

If however you find the trampoline moving down the slope during use, or the slope of your garden is very steep, then you can dig small narrow trenches that the legs can sit in to level of the trampoline bed.

If you are doing this, it is important to remember that there will need to be some clear space underneath the trampoline to allow for bouncing, so in extremely steep gardens it may be necessary to dig out space beneath the trampoline.

In either case, ensure that you securely anchor the trampoline down for maximum safety.

Can my child use the trampoline on their own?

Use of a trampoline is recommended for children ages 6 and upwards and they should be supervised at all times to ensure safe and proper use of the trampoline.

We would also recommend that any adult use of the trampoline is supervised, so that in case of injury help can easily be sought.

Can I do a somersault on your trampolines?

It is not recommended that you attempt sophisticated moves on the trampoline, as after overcrowding this is the most common cause of serious head and neck injury when using a trampoline.

If you would like to learn more sophisticated moves, then we recommend attending your local trampoline club where you can receive professional instruction.

For further information, please read our Trampoline Safety Guide.